How Your Account Is Organized
Myrmex uses a three-level hierarchy. Understanding it makes everything else — permissions, data isolation, and switching environments — click into place.Domain
Your company’s top-level space in Myrmex, tied to your email domain. Created
once, during first access.
Organization
A tenant inside your domain. Enterprise and MSSP customers can create
sub-organizations to manage multiple clients or business units, each
isolated from the others.
Context
A working environment inside an organization — for example “Production”,
“Datacenter SP”, or a specific client. Devices, integrations, alerts, and
reports all belong to a context.
Almost everything you see in Myrmex is scoped to the context you have
selected. Switching context filters the data, assets, and permissions to that
environment. See Multi-Context below.
The Workspace
The Workspace is where you work with Myrmex: a conversational surface backed by the AI team, a navigable Directory of everything in your environment, and a tabbed area where reports, devices, integrations, playbooks, and dashboards open side by side. The concepts below are the resources you’ll use inside it.Context
A device or integration you attach to a request gives the platform explicit, persistent context about a specific resource in your environment. It’s the bridge between the agents’ intelligence and the operational reality of your infrastructure — so a question or action targets exactly the right asset.Attachments
Attaching files lets you provide documents and data directly to the platform. This empowers the agents to analyze the content to answer your questions or enrich the task context, making the interaction richer and more precise.Rules
A rule on a device or integration lets you define specific instructions for how agents interact with that resource. It guides operational behavior (for example, “Use PowerShell for all commands”), optimizes execution, and ensures policy compliance — customizing how the platform operates in your environment.Memory
Memory lets the Myrmex platform remember past interactions, preferences, and long-term contextual information. This ensures personalized, continuous, and intelligent responses — avoiding repetition and building a relevant history for your needs.Directory
The Directory is the main tool for exploring and accessing every area of the Myrmex platform. It’s designed for an intuitive, efficient experience, letting analysts move quickly between different operational contexts and assets.Multi-Context
The context and organization selector lets you switch between work environments, filtering data and permissions for the selected entity and ensuring information is kept segregated.Talking to the Agents
You direct work in the Workspace with natural language. To be precise, use@-mentions:
Mention an agent
Route a request to a specific specialist — for example ask Perseus to run a
check on a host, or Scribe to write a report. If you don’t mention anyone,
Centurion picks the right agent for you.
Mention a resource
Scope a request to a specific device, integration, alert, report, folder, or
file. Mentioned resources appear as chips so the agents know exactly what
you’re referring to.
AI Proposes, You Approve
Myrmex is built around a human-in-the-loop model. When the AI generates something consequential — an automation playbook, a change request, or a risk acceptance — it’s created as a draft or proposal that a human reviews and approves before it takes effect. You stay in control of what actually runs in your environment.This pattern shows up across the platform: playbooks are generated as drafts,
change requests (GMUD) require approvals, and risk acceptances are signed off
before a finding is silenced.